Sahara Courtyard Inn and Suites

Hotel Cancellation Policy

We understand that plans can change, and we strive to accommodate our guests to the best of our abilities. To ensure a hassle-free experience, our hotel offers a flexible cancellation policy. Please take note of the following terms and conditions:

Free Cancellation: Guests are entitled to cancel their reservation free of charge up to 14 days prior to the scheduled check-in date.
Cancellation Within 14 Days: Cancellations made within 14 days of the check-in date will result in a cancellation fee equivalent to one night’s stay.
No Show Policy: Failure to arrive at the hotel without prior notice (no-show) will result in the full cost of the reservation being charged.
Cancellation Procedure: To cancel a reservation, guests are required to contact our reservations team directly. Cancellations made through third-party booking platforms must adhere to their respective cancellation policies.
Refund Process: Refunds for cancellations made within the stipulated time frame will be processed in the original form of payment, usually within 7-10 business days.
Modification Policy: Changes to reservations, including amendments to the dates or room types, are subject to availability and may incur additional charges.
Group Bookings: Different cancellation policies may apply to group bookings.
Force Majeure: In cases of force majeure events beyond the control of the hotel (such as natural disasters, government actions, etc.), cancellation policies may be subject to change. Our team will work with guests to find suitable solutions in such situations.